Forum Discussion

Nilk's avatar
Nilk
Joining in
2 years ago
Solved

My wifi doesn't work in other rooms.

My wifi doesn't work in other rooms. It just disconnects. Then I can't connect to the app to prove I have poor wifi, meaning I can't be eligible for pods. Please help. 

  • Hi Nilk 👋.

    Thanks for reaching back out to us. Apologies for the issues that you are having with signal in various rooms of your home. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

    Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.

    Sabrina

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Yes VM thought that through need a pod prove it with are app in that room.

    Just get closer to the hub to prove you have bad wifi

  • Client62's avatar
    Client62
    Alessandro Volta

    Stand just at the fringe of the Hub's Wi-Fi coverage where you get a low result, mark that as you office or your bedroom etc.

    Unless the VM Pods are free, buying Wireless Repeaters or a MESH can be less costly over not much time.

  • Hi Nilk 👋.

    Thanks for reaching back out to us. Apologies for the issues that you are having with signal in various rooms of your home. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

    Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.

    Sabrina