Forum Discussion

ScottyP1991's avatar
ScottyP1991
Tuning in
2 months ago

WiFi is connect but says no internet - restarting does not solve.

Hi, looking advice please. Noticed over the last few days that my devices weren't backing up data, which they do when connected to our household WiFi, so looked closer and seen our WiFi states connec...
Client62's avatar
Client62
Alessandro Volta
2 months ago

The VM Connect app enables Smart Wi-Fi / Wireless Channel Optimization on the VM Hub, this can provide significant Wi-Fi compatibility issues for some devices.

Uninstall the VM Connect app from ALL devices in your home.
In the VM Hub disable Smart Wi-Fi and try with fixed Wi-Fi channels 1 or 6 or 11 and 36 or 44.
It be more compatible.