Hi Experts,
I'm on Hub 3. Experiencing terrible wifi stability which disappears almost twice a day and comes back up once restarted The technician who visited couldn't resolve with usual cable check, replace with another Hub 3 splitter check etc. Here are the logs: - any solutions or advice ?
There is a hardware fault with the HUB, so putting it in modem mode probably won't resolve the issue.
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
| 1 | 291000000 | 3 | 36 | 256 qam | 20 |
| 2 | 139000000 | 7.9 | 37 | 256 qam | 1 |
| 3 | 147000000 | 7.1 | 37 | 256 qam | 2 |
| 4 | 155000000 | 6.6 | 37 | 256 qam | 3 |
| 5 | 163000000 | 6 | 37 | 256 qam | 4 |
| 6 | 171000000 | 6 | 37 | 256 qam | 5 |
| 7 | 179000000 | 5.6 | 37 | 256 qam | 6 |
| 8 | 187000000 | 5.5 | 37 | 256 qam | 7 |
| 9 | 195000000 | 5 | 37 | 256 qam | 8 |
| 10 | 203000000 | 4.5 | 36 | 256 qam | 9 |
| 11 | 211000000 | 4 | 36 | 256 qam | 10 |
| 12 | 219000000 | 3.5 | 37 | 256 qam | 11 |
| 13 | 227000000 | 3.5 | 36 | 256 qam | 12 |
| 14 | 235000000 | 3.5 | 36 | 256 qam | 13 |
| 15 | 243000000 | 2.5 | 36 | 256 qam | 14 |
| 16 | 251000000 | 2 | 36 | 256 qam | 15 |
| 17 | 259000000 | 2 | 36 | 256 qam | 16 |
| 18 | 267000000 | 2.4 | 37 | 256 qam | 17 |
| 19 | 275000000 | 2.5 | 36 | 256 qam | 18 |
| 20 | 283000000 | 2.9 | 36 | 256 qam | 19 |
| 21 | 299000000 | 3.5 | 36 | 256 qam | 21 |
| 22 | 307000000 | 3.5 | 37 | 256 qam | 22 |
| 23 | 315000000 | 3.5 | 37 | 256 qam | 23 |
| 24 | 323000000 | 3.7 | 37 | 256 qam | 24 |
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
| 1 | Locked | 36.6 | 53 | 0 |
| 2 | Locked | 37.3 | 59 | 192 |
| 3 | Locked | 37.3 | 61 | 0 |
| 4 | Locked | 37.3 | 84 | 0 |
| 5 | Locked | 37.3 | 75 | 0 |
| 6 | Locked | 37.3 | 49 | 0 |
| 7 | Locked | 37.6 | 61 | 0 |
| 8 | Locked | 37.3 | 59 | 0 |
| 9 | Locked | 37.3 | 45 | 0 |
| 10 | Locked | 36.6 | 66 | 0 |
| 11 | Locked | 36.6 | 69 | 0 |
| 12 | Locked | 37.3 | 66 | 0 |
| 13 | Locked | 36.6 | 52 | 0 |
| 14 | Locked | 36.6 | 79 | 0 |
| 15 | Locked | 36.6 | 77 | 0 |
| 16 | Locked | 36.6 | 120 | 0 |
| 17 | Locked | 36.6 | 101 | 0 |
| 18 | Locked | 37.3 | 108 | 0 |
| 19 | Locked | 36.6 | 104 | 0 |
| 20 | Locked | 36.6 | 56 | 0 |
| 21 | Locked | 36.6 | 68 | 0 |
| 22 | Locked | 37.3 | 52 | 0 |
| 23 | Locked | 37.6 | 63 | 0 |
| 24 | Locked | 37.6 | 83 | 0 |
The upstream power is fine, actually. The power level from Hub is commanded by the VM end and is contingent on whether or not the VM end can read the keep-alive messages from the Hub. In modem mode, the ATOM messages are unlikely to occur because the (wretched) Hub 3 has nothing to do other than act as a bridge to your router.
The DHCP Renew messages are passive and you don’t need to worry about them.
So, in terms of your experience, what is going wrong now?
Thanks so much !
