WiFi dropping out

Question

So here I am sat on my sofa with no wifi, my virgin media says I'm not at home when I try and go on there. It also disconnects my fire stick and tablets intermittently.

I can't use a cable as the box was put in my parents part of the house. All I want is a couple of boosters but all the "useful" apps say everything is working fine and the signal is great. Clearly not if you think I'm not at home in my lounge or outside my back door!!

I've had to change the mghz as cameras wouldn't work at all and neither would the stick.

Please someone from virgin I just want a WiFi booster...... And speaking to a human would be great, but I imagine that's a bridge to far!!

Adduxi · Answer

Unless you are getting the Pods for free, best to buy your own WiFi extenders. &nbsp;Also note the VM Pods only work with the Hub set as “out of the box” so if you have changed anything e.g. split SSID, they will not work.

Client62 · Answer

If you have used split SSID to get the CCTV working, use retail Wi-Fi Repeaters that supports split SSID here is an example :

https://www.screwfix.com/p/tp-link-re450-ac1750-dual-band-wi-fi-range-extender/6372r

jpeg1 · Answer

Are you the contract holder? If not, VM won't talk to you.&nbsp;

msbarker · Answer

I am, unfortunately they came when they weren't supposed to and fitted everything outside in the wrong place 🤷 but it's impossible to speak to a human. Thank you for the WiFi extension advice, I will try that 😊

msbarker · Answer

Thank you i was hoping to get free ones but it does sound like buying would be a better option.&nbsp;

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WiFi dropping out

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