WiFi dropping out
So here I am sat on my sofa with no wifi, my virgin media says I'm not at home when I try and go on there. It also disconnects my fire stick and tablets intermittently.
I can't use a cable as the box was put in my parents part of the house. All I want is a couple of boosters but all the "useful" apps say everything is working fine and the signal is great. Clearly not if you think I'm not at home in my lounge or outside my back door!!
I've had to change the mghz as cameras wouldn't work at all and neither would the stick.
Please someone from virgin I just want a WiFi booster...... And speaking to a human would be great, but I imagine that's a bridge to far!!
Hello msbarker.
Thanks for your first post and welcome to our community.
Sorry to hear you're having an issue with your WIFI connection.
I'd like to investigate this for you and look at getting a Pod sent out, or a possible relocation of your Hub.
If you don't mind, I'll need to send you a private message to pass security.
If you can check the envelope at the top right of your screen, that would be great.
Gareth_L
