Every day at 1511 my internet connection drops momentarily. It was 1611 but since the clocks went back, so still the exact same time: 1511 UTC+0 daily.
It's not the wifi as such, but the whole connection, from the router onwards.
Is there a scheduled/cron job running on the network upstream somewhere?
Can you show proof on a Bqm...
Also, If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph”. Click the lower link (Share Live Graph) then, click generate. Copy the text in the Direct Link box, beware, there may be more text than you can see. On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK
https://www.thinkbroadband.com/broadband/monitoring/quality
My guess, and it’s only a guess, is that someone, possibly a school child, has come home and turned on a device. They would be on the same street cabinet as you and have probably altered their internet/TV cables with non VM coax thus injecting a rogue signal into the network.
Forum TeamHi moodymann313 thanks for posting and welcome back to our community.
Sorry to hear of your ongoing intermittent connection issue and for any inconvenience this may be causing you. If you're unable to find an issue here, I'm also sorry. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
It would be very interesting to see the BQM that was suggested above. Can you post a live link?
I did a Google search for this issue and it led me here. I have the exact same problem at 1511 GMT every day and have done for as long as I can remember.
If I’m on a work call, quality deteriorates or drops out completely but recovers within a minute or so.
Your suggestion of some job running every day sound quite plausible.
Post a BQM link!
Forum TeamThank you for posting this.
Once we get a BQM link we can look into this for sure
