Forum Discussion

Mory100's avatar
Mory100
Joining in
10 months ago

Why hub 5 does not connect to devices that support 2.4 gb like my s.art lights ?

New hub 5 does not support my smart lights since I switched from hub 3 to 5 ?

Any solution please?

  • Client62's avatar
    Client62
    Alessandro Volta

    Many IoTs have low cost Wi-Fi adapters and incomplete driver support, this is why they don't work with the Wi-Fi 6 service of the Hub 5. 

    Here are some practical options :

    1) Run the Hub 5 in modem mode and add a decent Wi-Fi router that allows you to control what 802.11b/g/n/ax modes are operated on the 2.4GHz band. Make sure ax can be disabled.

    2) Use a Wireless Repeater that outputs Wi-Fi 4 & Wi-Fi 5 as a bridge to the IoTs
         ( TP-Link RE450 AC1750 is been used by several customers and works with the Hub 5 in this role )

    3) Add a basic Wireless Access Point just to support the 2.4GHz IoT ( these are inexpensive )

    4) Replace the Hub 5 with a Hub 4 that has the more compatible 2.4GHz Wi-Fi 4 and 5GHz Wi-Fi 5