Forum Discussion

dartguru's avatar
dartguru
Dialled in
10 days ago

White WiFi Pod stopped working

I've had this working fine for a couple of years. Now I get the slow flashing white light. I've tried resetting it, moving it and neither works. I've removed it using the Connect app and now can't reconnect it, as it doesn't set  itself up again.

3 Replies

  • Hello dartguru

     

    Sorry to hear of the Pod issues experienced, we appreciate you raising this with us via the forums.

    I understand you have used the Connect App to remove the pod, there is help here for reconnecting the pod, when you try to reconnect it via the Connect App, what error messages do you get?

    Have you made any changes to the Hub at all?

      • Muhammod_I's avatar
        Muhammod_I
        Icon for Forum Team rankForum Team

        That's great to hear dartguru, we're glad you were able to resolve this with the reboot.

        Should you need any further support with this, please don't hesitate to reach out.

        We're more than happy to help 🙂