Need some help please.
I'm receiving this multiple times per day in the Network Log "Dynamic Range Window violation" and then the internet drops out for about 3-4 minutes.
The priority of the message is Warning level in the logs. Hub5 is running is modem mode.
Thank you.
Please share your upstream and downstream power levels from 192.168.100.1 and check for local faults on 0800 561 0061
Here you go...
The errors and dropouts...
The stats show a lot of errors on both the 3.0 and 3.1 downstream channels. A few of the 3.0 downstream channels seem to show some noise ingress. Check that all cables and connections are in good order and switch the hub off and on again to reset the error counts and monitor. If the issues continue call them in as a fault.
Thank you Cardiffman282, I have called 0800 561 0061, and there are no faults in my area.
The Virgin Media Networks team have changed something. Everything is working as expected now, and the internet connection is stronger and faster than ever before!
