Forum Discussion

Esaelias's avatar
Esaelias
Joining in
2 years ago

What is best way to get engineer to move virgin router?

Hello, I heard an engineer can move the router for 25 pounds. Is this true? Currently it's in the living room. Can an engineer move this to the laundry room?

4 Replies

  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    2 years ago

    Yes.. its £25 for any "non fault" call out Tech visit.

    • Esaelias's avatar
      Esaelias
      Joining in
      2 years ago

      Does this mean in the visit they will move the router for 25 or are you saying they charge 25 just to  visit

  • japitts's avatar
    japitts
    Very Insightful Person
    2 years ago

    £25 covers all parts & labour required in whatever is needed

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    2 years ago

    Hello Esaelias.

    Thanks for your post regarding the relocation of your hub.

    We can arrange this here for you, Saves you having to call in if you are busy.

    If you don't mind, I will need to send you a private message to pass security. 
    If you can check the logo top right of your screen that would be great. 
    Regards     
    Gareth_L