Forum Discussion

Suleman's avatar
Suleman
Joining in
2 months ago

Website blocked

Hi,

I am experiencing an issue accessing a government website, and I would appreciate your assistance in resolving it.

The website in question is:
https://lsg-land-owner.land.gov.bd/login

Previously, I was able to access the site without any problems. However, it has recently started blocking me when I attempt to log in. Interestingly, the site works perfectly fine when I use my mobile data (O2), but the issue only occurs when I use my Virgin Media internet connection.

I have already checked the website on VirusTotal, and it appears to be clean. Could you please investigate why this site is being blocked and confirm its current categorization?

This matter is urgent, and I would greatly appreciate your prompt attention to it. Please let me know if you require any additional information from my end.

Thank you for your support.

11 Replies

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  • legacy1's avatar
    legacy1
    Alessandro Volta
    2 months ago

    run CMD

    nslookup lsg-land-owner.land.gov.bd

    and

    nslookup lsg-land-owner.land.gov.bd 8.8.8.8

     

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    2 months ago

    It works for me. And here is trace route.

    C:\>tracert lsg-land-owner.land.gov.bd

Tracing route to lsg-land-owner.land.gov.bd [104.21.112.1]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    11 ms     7 ms     8 ms  80.255.195.134
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    25 ms    23 ms    23 ms  pres-core-2a-ae16-0.network.virginmedia.net [62.254.42.26]
  7    25 ms    24 ms    23 ms  know-wblk-1a-xe-200-0.network.virginmedia.net [62.254.1.214]
  8    20 ms    20 ms    21 ms  cur1-macc1-0-0-cust1.1-3.cable.virginm.net [213.105.17.2]
  9     *        *        *     Request timed out.
 10    23 ms    26 ms    22 ms  141.101.71.93
 11    24 ms    23 ms    23 ms  104.21.112.1

Trace complete.

C:\>

     

    • Suleman's avatar
      Suleman
      Joining in
      2 months ago

      It doesn't work for me. See the error message:
      See the results:

      nslookup lsg-land-owner.land.gov.bd
      Server:  cache1.service.virginmedia.net
      Address:  194.168.4.100

      Non-authoritative answer:
      Name:    lsg-land-owner.land.gov.bd
      Addresses:  2a02:8801:200:1::1
                81.99.162.48

      nslookup lsg-land-owner.land.gov.bd 8.8.8.8
      Server:  dns.google
      Address:  8.8.8.8

      Non-authoritative answer:
      Name:    lsg-land-owner.land.gov.bd
      Addresses:  2606:4700:3030::6815:1001
                2606:4700:3030::6815:4001
                2606:4700:3030::6815:3001
                2606:4700:3030::6815:6001
                2606:4700:3030::6815:2001
                2606:4700:3030::6815:5001
                2606:4700:3030::6815:7001
                104.21.112.1
                104.21.32.1
                104.21.16.1
                104.21.80.1
                104.21.48.1
                104.21.96.1
                104.21.64.1

       

      • legacy1's avatar
        legacy1
        Alessandro Volta
        2 months ago

        Its VM DNS then you need to change your DNS to like 194.168.4.123 and 194.168.8.123 or disable web safe

    • Suleman's avatar
      Suleman
      Joining in
      2 months ago

      tracert lsg-land-owner.land.gov.bd

      Tracing route to lsg-land-owner.land.gov.bd [81.99.162.48]
      over a maximum of 30 hops:

        1     3 ms     2 ms     2 ms  192.168.0.1
        2    14 ms    11 ms    10 ms  10.112.32.137
        3    12 ms    12 ms    10 ms  80.255.197.160
        4     *        *        *     Request timed out.
        5     *        *        *     Request timed out.
        6    18 ms    21 ms    17 ms  lang-dclcore-1a-port-channel1.network.virginmedia.net [62.254.85.2]
        7    18 ms    17 ms    15 ms  lang-sspiprxy.network.virginmedia.net [81.99.162.48]

      Trace complete.

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team
        2 months ago

        Hey Suleman, thank you for reaching out and a warm welcome to the community, we are sorry to hear you are having some website issues.

        Did any of the advice in here help or are you still needing some support?

  • Client62's avatar
    Client62
    Alessandro Volta
    2 months ago


    https://lsg-land-owner.land.gov.bd/login

    is working for us with VM Parental Controls disabled and VM Virus Safe enabled.

    Disable Parental Controls in the VM Online Account or use any Public DNS as a workaround.

    lsg-land-owner.land.gov.bd is not at VM Internal IP [81.99.162.48]
    your access is being blocked by the VM DNS returning a false IP.   

     

    • Suleman's avatar
      Suleman
      Joining in
      29 days ago

      Is it possible to recategorise this website?
      This is a safe government website and I shouldn't have to mess with settings for this to be working.

      • Akua_A's avatar
        Akua_A
        Icon for Forum Team rankForum Team
        26 days ago

        Sorry to hear this issue may still be ongoing Suleman Since your last posting, have you been able to access the website without changing settings? Does the issue occur on mulitple devices when connected to VM Networks?