Forum Discussion

RAC24's avatar
RAC24
Joining in
2 years ago

Weak security issue on IOS 17

I have an issue with WIFi on my phone I often get a weak security warning. Which says ‘see pic below’. When this happens the Wi-Fi on my phone will not work and I have to turn it off and use my 4G. I am not tech savvy and have no idea what this means. Can anybody give me a step by step answer as to how I can fix this. I end up using a ton of data on my phone 

  • Sadly my settings are already as you have said and made no difference. If anyone has any other answers it would be great. 

    • jbrennand's avatar
      jbrennand
      Very Insightful Person

      What VM Hub model is it?   Do you have it in modem mode with your own router ?  What iPhone models are giving you the issues?

      • RAC24's avatar
        RAC24
        Joining in

        It is a Hub 3.0 , no we don’t use it with our own router, it is as was provided my VM 

  • Client62's avatar
    Client62
    Alessandro Volta

    The security warning is caused by having WPA-PSK enabled for the Hub 3 Wi-Fi.

    To resolve. via the Hub 3 menu, set Security to WPA2-PSK for both 2.4GHz and 5GHz bands.

  • carl_pearce's avatar
    carl_pearce
    Community elder

    The above won't help as the image states WPA2 (AES) which the HUB does not support!

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    An upgrade to the hub 5 would solve the problem as it supports WPA3-SAE (which is more secure that WPA3 Personal).

    • jbrennand's avatar
      jbrennand
      Very Insightful Person

      Yeah I get that Roger... but my thinking is that there must be a "security option" (somewhere in the Hub3 settings) that works on the latest iOS... or thousands of users would be complaining on here.

      I personally have never even seen a Hub3 (I went SH2 -> Hub5... just last year) so i'm not sure what  security options are on offer in the Hub3 settings 😎

  • Client62's avatar
    Client62
    Alessandro Volta

    Our Hub 3 is set to WPA2-PSK on both bands (this enables AES-CCMP), all our Apple kit is working perfectly without displaying any security messages.