Forum Discussion

Callinder's avatar
Callinder
Up to speed
16 hours ago

VM Pod

When you have a VM Pod and upgrade to a new Router you can get the Pod relinked with the new router. I can see why this would require contacting VM or there'd be a whole load of VM Pods appearing on eBay after customers leave VM and try to sell a Pod they have. However I have two VM accounts and used Pods at both properties. Now I have stopped using a Pod at one property and changed to using an Access Point which gives better WiFi coverage. So even though under normal circumstances the unused Pod would be useless surely there must be a chance of linking the Pod from one account to another when both are VM contracts. Or is it the account/IP Address that are linked?

Hub 5
Pods

2 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person
    11 hours ago

    VM prods are linked to your account and VM will NOT link any pods bought from anyone like eBay, they are affected ‘stolen’ goods as all pods belong to VM not the user. Only use is door stops!

  • Client62's avatar
    Client62
    Alessandro Volta
    13 hours ago

    I believe VM will not pair a VM Pod to a Hub in a different account.

    Be sure to retain the spare VM Pod, at some point VM will ask for it back and might charge a fee for each Pod / Hub etc that can not be returned.