Forum Discussion

royrajat's avatar
royrajat
Tuning in
7 months ago

Virginmedia pods reset

hi

I have just had a new Hub5 installed. i have 2 Virgin Media pods that were associated with my previous Hub4. How can I now reset them to associate them with the new hub?

TIA

  • Client62's avatar
    Client62
    Alessandro Volta

    Call the VM activation number 0800 953 9500, request the VM Pods are paired to the replacement Hub.  For the call have to hand your VM a/c number, the full details from the Hub’s sticker and ALL the VM Pods.