Forum Discussion

Ish24's avatar
Ish24
Tuning in
2 years ago

Virgin media Hub & Deco M4

Hi, 

I’m looking to get VM and wanted to connect my deco m4 to it. 

Is it possible to use just the Ethernet ports and not the WiFi on the vm router? And use the deco m4 for WiFi?

And does this sort out the issue of the WiFi dropping out on the VM routers? 

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Yes to all of that 👍  Except... if you get a full fibre connection and a Hub5x - modem mode is not enabled on that Hub - yet.

    • Ish24's avatar
      Ish24
      Tuning in

      Thanks. So to obtain that will I need to put the VM router in modem mode? And I can still use the ethernets on the router?

      • jbrennand's avatar
        jbrennand
        Very Insightful Person

        Ish24 wrote:

        Thanks. So to obtain that will I need to put the VM router in modem mode? And I can still use the ethernets on the router?


        Not on the VM Hub... no.  In modem mode only one Hub port functions, and that is the one that onnects to the first Deco.  All ethernet connections must emanate from the Deco's thereafter.  Just get a 4-8 unmanaged ethernet switch with with 1 GB ports (~£15) and connect it into the second port on the first Deco and connect everything through that.

        To correctly set it all up see Tudor’s message 2 in here….
        https://community.virginmedia.com/t5/Networking-and-WiFi/Hub3-in-Modem-mode/td-p/5206738

         

  • I suppoose it depends if the Wi-Fi dropping out is related to the HUB or the VM network.

    • Ish24's avatar
      Ish24
      Tuning in

      I’m assuming it’s the network because a lot of people complain about it 

      • jbrennand's avatar
        jbrennand
        Very Insightful Person

        Ish24 wrote:

        I’m assuming it’s the network because a lot of people complain about it 


        If its the network VM will always fix that ... its the wifi they cant really fix. And VM have almost 6 million BB subscribers - so not a lot of them are actually complaining about it - otherwise this forum board would be swamped with 1000's of posts/day 😎