Forum Discussion

Patricia161's avatar
Patricia161
Tuning in
1 year ago

Virgin media app

Is there a problem with the virgin media account app as I can’t sign in

2 Replies

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  • Carley_S's avatar
    Carley_S
    Forum Team (Retired)

    Hi Patricia161 

    Welcome to the community forums 

    Sorry to hear that you're not able to sign into the My Virgin Media app. Are you still having issues since posting?

    If so, are you also unable to access your online account when using a browser? What do you see when you accept to sign in? Do you get an error message or is it just that the page doesn't load at all?