Urgent: Need for Stable Internet Connection and Router Upgrade
Dear Virgin Media Business Support Team,
I hope this message finds you well. My name is Tom , and I am writing to express my concerns regarding our current internet service provided by Virgin Media Business.
For the past few weeks, we have been experiencing significant issues with our internet connection. The WiFi signal is frequently dropping, causing major disruptions to our daily operations. Additionally, our current router is outdated and takes an excessively long time to reboot whenever we need to reset it.
Given the critical nature of our business operations, a stable and reliable internet connection is essential. Unfortunately, the current situation is causing considerable inconvenience and hindrance to our productivity.
I have been monitoring the connection and have collected the following data over the past few day
Based on these observations, I kindly request the following:
- An urgent inspection and resolution of our current internet connection issues.
- A replacement of our outdated router with a more modern and reliable model to ensure consistent service.
Your prompt attention to this matter would be greatly appreciated, as it is imperative for us to maintain seamless business operations.
Thank you for your understanding and cooperation.
Best regards,