Forum Discussion

Steve7555's avatar
Steve7555
On our wavelength
12 months ago

Unwanted calls

I'm getting calls from 020884010xx saying they are phoning from virginmedia.com regarding my intrernet, they sound as there in a large room with other people on phones which means I can't hear them is this a scam call or a true virginmedia.com call

 

[MOD EDIT: number edited in case it's an innocent number being spoofed]

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team
    12 months ago

    Hey Steve7555 Thanks for reaching out to us on the Virgin Media forums. 👋🏼

    I'm sorry to hear about the scam calls.
    Any calls from us will only be from the 0345 454 1111 number.

    Any other numbers - reach out to us and we'll verify.

    Kind regards,
    Ilyas.