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gemmamc's avatar
gemmamc
Joining in
11 months ago

Unable to stream or play games

I’ve been with Virgin a few years and had no issues. As of this morning I’m unable to do anything but browse. Several devices are unable to stream tv or play any online game.

I’ve had a look around the forum and set up a BQM. I appreciate it’s not been running for long but I’m desperate to get this fixed.

 

 

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    11 months ago

    Hi gemmamc 

    Thanks for posting and welcome to the community.

    Sorry to hear of the issues with the broadband.

    I'll send you a PM now to assist further.

  • legacy1's avatar
    legacy1
    Alessandro Volta
    11 months ago

    looks so bad how on earth did you get here.

    is the hub in router mode or modem mode?