Forum Discussion

dannyb771's avatar
dannyb771
Joining in
12 days ago

Unable to Pause devices onHib5

Hi there, I am unable to pause devices on my hub5.

Is there a work around or a new setting that can be applied, or how do I get a hub that can.

Looking at other posts, the asap appears to be never.

 

  • Client62's avatar
    Client62
    Alessandro Volta

    Did you try to pause a device in the menu of a Hub 5x ?   http://192.168.0.1/ 

    Are you aware most devices can & will change their MAC address when blocked, and this will result in the device not being paused and you not having the control that you imagined ?

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    The only dependable way to prevent a device from connecting to the internet is physical control of the device. 

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Picture says it’s a Hub5x not a Hub5. I didn’t think this facility was available on the Hub5x, like a lot of other ‘standard’ features. 

  • Hello dannyb771,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your hub 5 and the Connect App.

    Have you tried to remove and re-install the app along with rebooting your router since the issues started? If not, please can you give that a try?

    Kind Regards,

    Steven_L