Forum Discussion

jungleVIP's avatar
jungleVIP
Tuning in
2 years ago
Solved

Unable to Order Wifi Pods - Connect App Does Not Allow Orders

Please get somebody competent to just comb through every reference and page forwarding customers to the Virgin Connect App to order wifi pods. The Connect App will just continuously spam you for posi...
Connect app
Load Sharing
poor signal
WIFI
wifi booster
WiFi Max
wifi pod
  • jungleVIP's avatar
    jungleVIP
    2 years ago

    Just an update for anyone stumbling across the thread at a later point, not sure what will happen re: the connect app but I've been sent out a pod, I think they can only send a single pod out per 7 days can't remember where I read that but there's hope so get in touch with a forum team member they'll be able to help where all other methods have failed up til now 🙂

jungleVIP's avatar
jungleVIP
Tuning in
2 years ago

Just an update for anyone stumbling across the thread at a later point, not sure what will happen re: the connect app but I've been sent out a pod, I think they can only send a single pod out per 7 days can't remember where I read that but there's hope so get in touch with a forum team member they'll be able to help where all other methods have failed up til now 🙂

  • jbsmidt's avatar
    jbsmidt
    Joining in
    8 months ago

    I have the same problem. Readings with the Connect app of 3 mbit down in several rooms. 
    Making it useless or Black spots several places in the apartment. 

    Can someone please guide me How to order a HomePod?

    • Alex_RM's avatar
      Alex_RM
      Forum Team
      8 months ago

      Hi jbsmidt,

      Thanks for posting and sorry you've had some issues arranging a pod. So I can help I've popped you over a private message.

      Alex_Rm