Unable to factory reset hub 5
Hi, My house experienced a power cut yesterday and since the Hub 5 restarted I am no longer able to connect to it via my laptop or firestick, but I can with my mobile. I thought I woud try a factory...
Forum Discussion
You must not follow VM guidelines for a pin-hole reset, they do not work.
Hold the switch in for 60 seconds and then release. The hub will reboot all by itself, do NOT power off, leave it to initialise.
I tried that, but my phone was still connected to the wifi the whole time. It's like the reset button is completely ignored.