Forum Discussion

chucklevision's avatar
chucklevision
Tuning in
29 days ago

The permanent red light issue

I have had the red light on my hub for some time with the Internet working. Just done a pinhole reset and still have the red light so does this mean I may need a new hub. I have the 3.0 model.

  • Thank you for reaching out to us in our community chucklevision and welcome, it has been a while, hope you have kept well, with the Hub light is it a red colour or more of an orange, it can be the lights have faded due to the age of the Hub, does it feel warm/ hot to touch?

    Regards

    Paul.

    • chucklevision's avatar
      chucklevision
      Tuning in

      sorry reply went in spam folder :( Definitely red. Very slightly warm but not enclosed.

      • Adduxi's avatar
        Adduxi
        Very Insightful Person

        If the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly.