Forum Discussion

Sg14nu's avatar
Sg14nu
Joining in
29 days ago

Terrible ner

Hello,

I keep getting intermittent Internet over ethernet and WiFi, i thought it was xown to my speeds so upgraded to 500mbps but still having a shocking time here when I check my network status it keeps saying No Ranging Response received - T3 time-out. I have a really powerful mesh network which doesn't seem to be reporting any issues and the fact the same is on either net I have no clue what to do I'm loosing my mind here 

  • Discord won't reliable connect, constant issues with ps portal connecting, apple tv buffering 

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.

    • Sg14nu's avatar
      Sg14nu
      Joining in

      Appreciate this, it's the first thing I checked no reported issues what so ever 

      • Adduxi's avatar
        Adduxi
        Very Insightful Person

        How are you using your Mesh?  Is it in Router mode or Access Point mode?  Also can you post your power levels and network log for comment.