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Kuldip2's avatar
Kuldip2
Tuning in
14 days ago

Switched to new wifi max

Hi 

anyone having issues with router not working after switching to WiFiMax? New contract today and now router is in red light and no wifi ?!  The only think I have done differently is switch Virgin contract. Several resets including VM tech services doing them remotely. Still nothing !

fault

1 Reply

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    14 days ago

    Hi Kuldip2,

    Thanks for your post and welcome back to our community.

    We're sorry to hear about the issues you're having with the hub.

    We can see you spoke to the team earlier today, was the issue resolved on the call?

    If not, please let us know and we'll send you a private message to arrange an engineer visit.