Forum Discussion

Jacob5's avatar
Jacob5
Joining in
2 months ago

Solid red light on hub

Hi, 

I have tried a numerous of times to contact someone via phone but are not helpful at all. My broadband router/hub has had a solid red light for about 2 months now. I have tried everything like resetting the router via the reset button for 30 seconds and it’s still a solid red light.

 

Is there anyone on here who can help. I have read that it could be an issue with the hub overheating and needs replacing.

Thanks, 

  • Lee_R's avatar
    Lee_R
    Forum Team
    2 months ago

    Hi Jacob5 thanks for posting and welcome back to our community.

    Sorry to hear of the constant red light on your hub. And for any concerns this may be causing you. I'd like to take a look on your behalf. I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
    Regards

    Lee_R