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Hideyspidey1's avatar
Hideyspidey1
Tuning in
6 months ago

Solid Red light hub 3

Please send an engineer.  Solid Red light for 48 hours.  No WiFi. Not overheating. Was flashing green on 3 lights above but not now.  Just a solid Red line on bottom. Tried full reset twice and all other tweaks I'm supposed to try.  Fed up now

  • Client62's avatar
    Client62
    Alessandro Volta

    Green flashing arrows and bar on our Hub 3 normally mean the VM RFoG Platform has gone down in our village.

    No Wi-Fi ...
    1) Login to the Hub 3 menu, the Hub status info is on the first page, does it show:  Internet (Online)   ?
    2) Visit Advanced settings >> Wireless >> Wireless Signal ... are the 2.4 & 5 Ghz bands both enabled ?
    3) Visit Advanced settings >> Wireless >> Security  ... are the SSID / Password as expected ?

    Red bar ...  
    From the Hub 3 menu run the Network diagnostic test then scroll down to Temperature it it Normal ?

  • Hi Hideyspidey1

    Thanks for your post.

    I'm sorry to hear there is a red light on the hub and that you have no WiFi. 

    I'll send you a private message now so I can help.

    Please look out for the envelope in the top right of the page and pop back to me when you can.