Forum Discussion

JMLV's avatar
JMLV
Joining in
2 years ago

Slow network speeds

Hi all,

I have Gig1 fibre and a hub5. I'm getting correct broadband speed into the hub.. but nothing like the speeds I should be getting for any device connected to it (max speed I can get on anything is about 270 Mbps.  Currently, I have the hub in modem mode, and I'm using Deco's as router and APs - but I've already tried taking the Deco's out of the equation completely (and putting the hub back in router mode) and I still have the same issue.  Whatever device I use, whether wired or wireless, I'm still only able to achieve speeds of around 270 Mbps - and this on devices that are capable of 866 upwards.

Any help greatly appreciated.

  • FrazerG's avatar
    FrazerG
    On our wavelength
    2 years ago

    I'm just going to add that I've just checked mine, and I'm getting 53 MB Download and 0.33 upload. This is using an ethernet :/. I pay for the 1.1gb broadband. Formerly with Vodafone (A great provider). 

    • JMLV's avatar
      JMLV
      Joining in
      2 years ago

      Unfortunately, that site won't work as I'm now back in modem mode for the hub, and using the deco as the router (which that site can't talk to). But thank you for your help.

  • legacy1's avatar
    legacy1
    Alessandro Volta
    2 years ago

    If your not happy that servers on the internet and routing can't give you 1Gb downgrade.

    • JMLV's avatar
      JMLV
      Joining in
      2 years ago

      I'm not sure what this means. There are obviously many servers that can give me things much faster than the speeds I'm currently getting.  

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    2 years ago

    Hi JMLV 👋.

    Thanks for reaching out to us, apologies for the issues that you have had with your speeds. We would like to take a further look into this by bringing you into a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina