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Jake8's avatar
Jake8
Tuning in
8 months ago

Slow download speed only on pc

I’m having slow download speed only on my pc every other device in my household is fine and gets up to 500+Mbps while on my pc with Ethernet I’m only getting 90Mbps also using WiFi only goes up to 30Mbps.

Ive tested the my Ethernet cable on my Xbox and it’s working fine on there. I have download the latest network drivers and restarted my network on my pc but nothing has changed. 

I’d like to mention about 20% of the time it work fine and I get full speed but it is rare. 

13 Replies

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    8 months ago

    The NIC is downgrading to 10/100 for some reason?  What make and model is the PC and NIC?  Is the ethernet cable at least a Cat 5e or Cat 6 ?

    • Jake8's avatar
      Jake8
      Tuning in
      8 months ago

      Yeah my Ethernet is rated cat 6 and my network card is a TP-Link AC1200. 

      These are my pc specs

      CPU: Ryzen 7 5800X

      GPU: Rtx 3060 12gb 

      RAM: 32gb

      Mobo: Gigabyte B550M DS3H

  • Client62's avatar
    Client62
    Alessandro Volta
    8 months ago

    You might try a different NIC on the PC, a USB 3 to Gigabit adaptor is inexpensive & really handy for testing purposes.

    Wi-Fi only goes up to 30Mbps : Suspect Wi-Fi via 2.4GHz band, is distance too far for 5GHz, or a split SSID preventing access to the 5GHz band.

    • Jake8's avatar
      Jake8
      Tuning in
      8 months ago

      I'll order a adapter and test it, but the thing is sometimes I do get full speed and whenever I do it’s both Ethernet and WiFi running at full speed it’s never one or the other same is happening when I’m not getting full speed it’s like my speeds are capped 

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team
      8 months ago

      Hello Jake8.

      Thanks for your post and welcome back to our community.

      From here its hard to diagnose any issue with the PC being a 3rd party product.

      You've mentioned all other devices are working fine over wired and wireless connections.

      The PC has been tested in safe mode which would eliminate the possibility of Virus software affecting the speed.

      Have you looked at the HP adaptors that Client62 advised?

      Gareth_L

      • Jake8's avatar
        Jake8
        Tuning in
        8 months ago

        Yes I have just tried it and it made no difference still the same 

    • Jake8's avatar
      Jake8
      Tuning in
      8 months ago

      Just done it nothing changed still the same 

  • asim18's avatar
    asim18
    Rising star
    8 months ago

    Have you confirmed whether your Ethernet is connecting at 1000Mbps or 100Mbps?

    Open your network settings select your adapter and hit properties. 

     

    • Jake8's avatar
      Jake8
      Tuning in
      8 months ago

      I just checked and it was at 100/100 (Mbps) so I changed the speed and duplex to 1gig and it wasn’t changing it was still stuck at 100/100 (Mbps) even after a restart but I tried it with the HP adapter and it changed to 1000/1000 and is now working fine 

      • Adduxi's avatar
        Adduxi
        Very Insightful Person
        8 months ago

        Thanks for the update, nice to see you got it working.