Forum Discussion
- legacy1Alessandro Volta
setup a BQM
https://www.thinkbroadband.com/broadband/monitoring/quality
- Jon_M84Tuning in
https://www.thinkbroadband.com/broadband/monitoring/quality/share/9b6289cc1a33548f4035cef71e0701d59b2b79a0
- legacy1Alessandro Volta
Guessing the red line are where you rebooted but other then that BQM looks ok you might want to look at getting a better wifi router with 1Gb ports and use hub in modem mode
- Client62Alessandro Volta
Does this post mean the Signal to the Hub is dropping out and causing a visible change in the lights displayed on the front to the Hub ?
If Yes : check the Hub 4 Upstream & Downstream status tabs for obvious signal or error issues.Use both methods to see if there is a known fault in your locality :
Call the local fault line: 0800 561 0061 – this is an automated number.
https://www.virginmedia.com/help/check/status/identification/identify - Jon_M84Tuning in
Now I can't even get a 5ghz signal, despite rebooting and resetting the router. Can an Admin please get in touch?
- Jon_M84Tuning in
Hi, I’ve managed to stabilise the network as for some reason a bunch of settings got altered in the hub4 (phone support were terrible and kept trying to look at boosting the signal, not why 5ghz was missing).
I think I’m going to look into a mesh system to replace the hub4 functionality tbh
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