Hello, Can anyone tell me please if you do virgin service status test online does it come up you have no problems, every time i check mine its says there's problems really getting fed up with virgin as always seem to been having outage problems
The service status is a live check of systems that are monitored up to the street cabinet outside. VM do not monitor individual lines to properties, so if there is a problem on your property you need to report it yourself.
Can you be specific, exactly what kind of problems are being reported ?
A screen shot of what is reported would be handy to see.
