Forum Discussion

Belladonna1's avatar
Belladonna1
Joining in
28 days ago

service status test

Hello, Can anyone tell me please if you do virgin service status test online does it come up you have no problems, every time i check mine its says there's problems really getting fed up with virgin as always seem to been having  outage problems 

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    The service status is a live check of systems that are monitored up to the street cabinet outside. VM do not monitor individual lines to properties, so if there is a problem on your property you need to report it yourself.

  • Client62's avatar
    Client62
    Alessandro Volta

    Can you be specific, exactly what kind of problems are being reported ?

    A screen shot of what is reported would be handy to see.