Router reporting lots of errors. Noise online?
Hi,
My internet connection dropped this afternoon about 2.35pm and came back with 5 minutes or so. Whilst my connection appears stable since, I’ve been seeing a lot of errors reporting from my router. I wonder if I have a noisy line and require an engineer?
Please see below some stats from my router:
DOWNSTREAM FIGURES:
There are numerous Pre-RS errors
Channel |
Frequency (Hz) |
Power (dBmV) |
SNR (dB) |
Modulation |
Channel ID |
1 |
339000000 |
4 |
37 |
256 qam |
26 |
2 |
139000000 |
10.3 |
38 |
256 qam |
1 |
3 |
147000000 |
10 |
38 |
256 qam |
2 |
4 |
155000000 |
9.5 |
38 |
256 qam |
3 |
5 |
163000000 |
9.1 |
38 |
256 qam |
4 |
6 |
171000000 |
9.1 |
38 |
256 qam |
5 |
7 |
179000000 |
8.8 |
38 |
256 qam |
6 |
8 |
187000000 |
8.8 |
38 |
256 qam |
7 |
9 |
195000000 |
8.1 |
38 |
256 qam |
8 |
10 |
203000000 |
7.6 |
38 |
256 qam |
9 |
11 |
235000000 |
6.5 |
37 |
256 qam |
13 |
12 |
243000000 |
6.1 |
37 |
256 qam |
14 |
13 |
251000000 |
6 |
37 |
256 qam |
15 |
14 |
259000000 |
5.9 |
38 |
256 qam |
16 |
15 |
267000000 |
5.3 |
37 |
256 qam |
17 |
16 |
275000000 |
5.3 |
37 |
256 qam |
18 |
17 |
283000000 |
5.3 |
37 |
256 qam |
19 |
18 |
291000000 |
5 |
37 |
256 qam |
20 |
19 |
347000000 |
3.7 |
37 |
256 qam |
27 |
20 |
355000000 |
3.2 |
37 |
256 qam |
28 |
21 |
363000000 |
3.5 |
37 |
256 qam |
29 |
22 |
371000000 |
3.2 |
37 |
256 qam |
30 |
23 |
379000000 |
3.2 |
37 |
256 qam |
31 |
24 |
387000000 |
3 |
37 |
256 qam |
32 |
Downstream bonded channels
Channel |
Locked Status |
RxMER (dB) |
Pre RS Errors |
Post RS Errors |
1 |
Locked |
37.6 |
4 |
0 |
2 |
Locked |
38.6 |
6 |
0 |
3 |
Locked |
38.6 |
4 |
0 |
4 |
Locked |
38.6 |
5 |
0 |
5 |
Locked |
38.6 |
17 |
0 |
6 |
Locked |
38.6 |
17 |
0 |
7 |
Locked |
38.6 |
21 |
0 |
8 |
Locked |
38.6 |
19 |
0 |
9 |
Locked |
38.6 |
20 |
0 |
10 |
Locked |
38.6 |
5 |
0 |
11 |
Locked |
37.6 |
7 |
0 |
12 |
Locked |
37.6 |
0 |
0 |
13 |
Locked |
37.6 |
5 |
0 |
14 |
Locked |
38.6 |
4 |
0 |
15 |
Locked |
37.6 |
7 |
0 |
16 |
Locked |
37.6 |
7 |
0 |
17 |
Locked |
37.3 |
7 |
0 |
18 |
Locked |
37.3 |
4 |
0 |
19 |
Locked |
37.6 |
5 |
0 |
20 |
Locked |
37.3 |
9 |
0 |
21 |
Locked |
37.6 |
5 |
0 |
22 |
Locked |
37.3 |
5 |
0 |
23 |
Locked |
37.3 |
6 |
0 |
24 |
Locked |
37.3 |
0 |
0 |
UPSTREAM FIGURES:
Upstream bonded channels
Channel |
Frequency (Hz) |
Power (dBmV) |
Symbol Rate (ksps) |
Modulation |
Channel ID |
1 |
43100034 |
35 |
5120 |
64 qam |
10 |
2 |
30100041 |
36.8 |
5120 |
64 qam |
12 |
3 |
36599976 |
36.3 |
5120 |
64 qam |
11 |
4 |
49599954 |
37 |
5120 |
64 qam |
9 |
Upstream bonded channels
Channel |
Channel Type |
T1 Timeouts |
T2 Timeouts |
T3 Timeouts |
T4 Timeouts |
1 |
ATDMA |
0 |
0 |
0 |
0 |
2 |
ATDMA |
0 |
0 |
0 |
0 |
3 |
ATDMA |
0 |
0 |
0 |
0 |
4 |
ATDMA |
0 |
0 |
0 |
0 |
Please note about the upstream figures, they were initially reading 25 when my router had finished rebooting. They have since moved to mid-30’s as you can see.