Forum Discussion

spencerclifford's avatar
spencerclifford
Joining in
15 days ago

RESTART HUB REMOTELY

Hi 

my Ring doorbell keeps disconnecting from the wifi due to poor signal.

So I need to keep re-booting the hub, but I can't do this when I am in work.

So I end up with my Ring doorbell & camera not working, is there a way to restart the hub remotely?

or does anyone know what else I can do?

TIA.

 

  • legacy1's avatar
    legacy1
    Alessandro Volta

    You can fix the problem by getting a more stable wifi router with 1Gb ports and put hub in modem mode 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    A better router is the ideal solution, but the problem you have can usually be solved by separating the SSIDs for the two wifi bands and then resetting those devices. 

    If the signal is really poor then you can fit a wifi extender. 

  • You can do a full factory reset remotely (Nb this will indeed restore the hub to original factory settings) https://www.virginmedia.com/help/check/status/phr/diagnostic/changes/get-started