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elasnm209's avatar
elasnm209
Joining in
8 months ago

Replacement Dolly

My outdoor cable dolly has been kicked and has broken so I am looking to get a replacement to ensure the cable isn’t damaged. 😊

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  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    8 months ago

    Phone customer service and report it as a fault. 

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    8 months ago

    Hi elasnm209, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear your external box has been damaged. We can certainly arrange for an engineer to come and get this sorted for you. I just need to confirm the address to ensure we are booking the visit on the correct account. I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks,