Forum Discussion

elasnm209's avatar
elasnm209
Joining in
8 months ago

Replacement Dolly

My outdoor cable dolly has been kicked and has broken so I am looking to get a replacement to ensure the cable isn’t damaged. 😊

2 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Phone customer service and report it as a fault. 

  • Hi elasnm209, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

    We're sorry to hear your external box has been damaged. We can certainly arrange for an engineer to come and get this sorted for you. I just need to confirm the address to ensure we are booking the visit on the correct account. I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks,