Red Light on Hub3 wont go away
Hi - i have the permanent red light on my router which wont go away despite not being hot, resetting, using the apps to reset and turning off and on after resting The advice seems to be here to orde...
Forum Discussion
Hi babaganoosh33,
Thank you for your post and welcome back to our community forums. We're here to help.
I'm sorry to hear that you had a constant solid red light on your Hub 3. If you haven't done so already, please follow each of the steps below.
• Turn the power switch off on the back of the Hub.
• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.
• Then use the power switch to turn the unit back on. The Hub should now operate normally.
If the issue remains after following the above then please respond to the private message that I'll be sending to you shortly and we can proceed from there.
Thanks,
Yes, I have turned it off and on again several times, including leaving it off overnight. I have pin-hole reset the hub multiple times and it still won't resolve. As I said, space is not an issue. Its location is fine and well-ventilated. This is a work-from-home household and I cannot avoid having the internet cutting in and out because of faulty equipment.
I received no private message to respond to.
Thank you for that information babaganoosh33. Our apologuies you haven't received a private message.
I will send one now.
^Martin
