Forum Discussion

Halforc80's avatar
Halforc80
Joining in
2 months ago

Received replacement V5 router, no landline.

Just received a replacement V5 router which I've self installed. WiFi is running great, but our landline has stopped working. 

Signed into the router and the homepage says 'Telephony (Disabled)'.

I assume that this should be enabled, since all the landlines are now VOIP based? There doesn't appear to be any settings within the router tools to enable telephony.

How can I get this sorted??

  • Tom_W1's avatar
    Tom_W1
    Forum Team
    2 months ago

    Hi Halforc80 thanks for your post here in the Community although we're sorry to hear of your concerns raised here.

    We'd like to look into this for you so please allow me to send you a PM so I can investigate further.

    Expect the PM to arrive shortly and respond directly when you can!
    Many thanks