Forum Discussion

Cubemaster's avatar
Cubemaster
Tuning in
6 months ago

Reboot Hub please

Hi Support,

I'm away from home at the moment and the family are having trouble with dropping internet (Blackpool)

Any chance you can remote reboot my Superhub 3 please?

Cheers

Dave

 

  • legacy1's avatar
    legacy1
    Alessandro Volta

    your IP has changed a reboot will not help use DDNS next time like no-ip

    • Cubemaster's avatar
      Cubemaster
      Tuning in

      How is this helpful? I'm away and the family are at home with the hub, and do not know how to reboot it.

  • If they could do that do you think I would be posting on a forum for help.. Jesus you people!!!

    • carl_pearce's avatar
      carl_pearce
      Superstar

      They cannot turn off an electrical device at the wall, then back on?

      VM can take several days to reply on here.

  • legacy1's avatar
    legacy1
    Alessandro Volta

    What are you a undercover spy and can't contact your family directly?

    Maybe the hub reset so thats a reason a reboot will not help if you change wifi password or had port forwarding setup in which case you should use modem mode

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    You leave people alone in a house who can't turn off a switch in an emergency? 

    I don't think you have any right to be rude to others offering advice. 

  • Hello Cubemaster,

    Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your router. Have you been able to reboot your hub or return home to help with the connection issues?

    Kind Regards,

    Steven_L