hi over the past 2 weeks i have been getting alot error in my network log that has been kicking me off of the internet for 10-60 seconds each time. Now the light from the hub do not change atall i have set up a BQM and it shows packet loss sometimes it happends 10+ times aday and sometimes i may get only a few a day https://www.thinkbroadband.com/broadband/monitoring/quality/share/ac785eb7c94c1329b3c7e86ee29ad5f8e39d6b0f

John_GS wrote:You do need a tech visit as your downstream channels are out of spec (some now over 10). Was never the problem was it😞

3.0 Downstream channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 13310000009.842QAM 256252275000000941QAM 2561832830000009.241QAM 2561942910000009.341QAM 2562052990000009.441QAM 2562163070000009.642QAM 2562273150000009.742QAM 2562383230000009.742QAM 2562493390000009.942QAM 25626103470000009.842QAM 25627113550000009.742QAM 25628123630000009.642QAM 25629133710000009.642QAM 25630143790000009.442QAM 25631153870000008.942QAM 25632163950000008.642QAM 25633174030000008.442QAM 25634184110000008.341QAM 25635194190000008.141QAM 25636204270000008.141QAM 25637214350000008.141QAM 2563822443000000841QAM 25639234510000008.141QAM 2564024459000000841QAM 25641254670000007.941QAM 25642264750000007.841QAM 25643274830000007.641QAM 25644284910000007.441QAM 25645294990000007.341QAM 25646305070000007.241QAM 25647315150000007.341QAM 256483.0 Downstream channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1Locked424304734632Locked414711073Locked41143763194Locked412371115Locked41156463136Locked42150858307Locked42148553658Locked42144039039Locked421478328110Locked421597278611Locked421684231012Locked421733179413Locked421805127514Locked42168288715Locked42177768216Locked42171539817Locked42151523218Locked41116916619Locked4177114420Locked4152213821Locked4134115422Locked4126315923Locked4120211824Locked4123112825Locked4119713926Locked4123715127Locked4117015328Locked4117810029Locked4116713630Locked41642319231Locked41511283.1 Downstream channelsChannel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159944K1840QAM 409611083.1 Downstream channelsChannel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 159Locked425.511686043861

3.0 Upstream channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 049600000405120QAM 64114310000039.55120QAM 64223660000039.55120QAM 64333010000038.35120QAM 644423600000385120QAM 6453.0 Upstream channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0ATDMA023901ATDMA023002ATDMA024613ATDMA022404ATDMA022203.1 Upstream channelsChannel Channel Width (MHz) Power (dBmV) FFT Type Modulation 61034.72KQAM 2563.1 Upstream channelsChannel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6OFDMA20074000000130

Time Priority Description03-01-2024 12:57:40noticeCM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;03-01-2024 12:57:40noticeCM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:57:40noticeCM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-Q03-01-2024 12:57:40noticeCM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:57:40noticeCM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:48warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:48criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:43warningMDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:39criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:38warningMDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:36criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:07:56criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:05:10noticeCM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:05:10noticeCM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-Q03-01-2024 05:05:10noticeCM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;03-01-2024 05:05:10noticeCM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:05:10noticeCM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:41criticalStarted Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:40warningTCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:39criticalNo Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:30warningDynamic Range Window violation03-01-2024 05:04:30warningRNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:22warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:22criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:16criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:15warningMDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:13criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 00:34:18noticeCM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-Q03-01-2024 00:34:18noticeCM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 00:34:18noticeCM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;03-01-2024 00:34:18noticeCM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 00:34:18noticeCM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;

i have pinhole reset my hub and also fully disconnected it and reconnected and its still happening all the connectors are really tight from what i can feel

problems with disconnects | Virgin Media Community

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byson

Joining in

2 years ago

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	331000000	9.8	42	QAM 256	25
2	275000000	9	41	QAM 256	18
3	283000000	9.2	41	QAM 256	19
4	291000000	9.3	41	QAM 256	20
5	299000000	9.4	41	QAM 256	21
6	307000000	9.6	42	QAM 256	22
7	315000000	9.7	42	QAM 256	23
8	323000000	9.7	42	QAM 256	24
9	339000000	9.9	42	QAM 256	26
10	347000000	9.8	42	QAM 256	27
11	355000000	9.7	42	QAM 256	28
12	363000000	9.6	42	QAM 256	29
13	371000000	9.6	42	QAM 256	30
14	379000000	9.4	42	QAM 256	31
15	387000000	8.9	42	QAM 256	32
16	395000000	8.6	42	QAM 256	33
17	403000000	8.4	42	QAM 256	34
18	411000000	8.3	41	QAM 256	35
19	419000000	8.1	41	QAM 256	36
20	427000000	8.1	41	QAM 256	37
21	435000000	8.1	41	QAM 256	38
22	443000000	8	41	QAM 256	39
23	451000000	8.1	41	QAM 256	40
24	459000000	8	41	QAM 256	41
25	467000000	7.9	41	QAM 256	42
26	475000000	7.8	41	QAM 256	43
27	483000000	7.6	41	QAM 256	44
28	491000000	7.4	41	QAM 256	45
29	499000000	7.3	41	QAM 256	46
30	507000000	7.2	41	QAM 256	47
31	515000000	7.3	41	QAM 256	48

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	42	43047	3463
2	Locked	41	47	1107
3	Locked	41	1437	6319
4	Locked	41	237	111
5	Locked	41	1564	6313
6	Locked	42	1508	5830
7	Locked	42	1485	5365
8	Locked	42	1440	3903
9	Locked	42	1478	3281
10	Locked	42	1597	2786
11	Locked	42	1684	2310
12	Locked	42	1733	1794
13	Locked	42	1805	1275
14	Locked	42	1682	887
15	Locked	42	1777	682
16	Locked	42	1715	398
17	Locked	42	1515	232
18	Locked	41	1169	166
19	Locked	41	771	144
20	Locked	41	522	138
21	Locked	41	341	154
22	Locked	41	263	159
23	Locked	41	202	118
24	Locked	41	231	128
25	Locked	41	197	139
26	Locked	41	237	151
27	Locked	41	170	153
28	Locked	41	178	100
29	Locked	41	167	136
30	Locked	41	6423	192
31	Locked	41	51	128

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

1840

QAM 4096

1108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)

159

Locked

5.5

1168604386

byson

Joining in

2 years ago

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

0	49600000	40	5120	QAM 64	1
1	43100000	39.5	5120	QAM 64	2
2	36600000	39.5	5120	QAM 64	3
3	30100000	38.3	5120	QAM 64	4
4	23600000	38	5120	QAM 64	5

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

0	ATDMA	2	39	0
1	ATDMA	2	30	0
2	ATDMA	2	46	1
3	ATDMA	2	24	0
4	ATDMA	2	22	0

3.1 Upstream channels

Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation

34.7

QAM 256

3.1 Upstream channels

Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts

OFDMA

200

74000000

byson

Joining in

2 years ago

Time Priority Description

03-01-2024 12:57:40	notice	CM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;
03-01-2024 12:57:40	notice	CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 12:57:40	notice	CM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-Q
03-01-2024 12:57:40	notice	CM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 12:57:40	notice	CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 12:56:48	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 12:56:48	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 12:56:43	warning	MDD message timeout;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 12:56:39	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 12:56:38	warning	MDD message timeout;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 12:56:36	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:07:56	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:05:10	notice	CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:05:10	notice	CM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-Q
03-01-2024 05:05:10	notice	CM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;
03-01-2024 05:05:10	notice	CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:05:10	notice	CM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:04:41	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:04:40	warning	TCS Partial Service;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:04:39	critical	No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:04:30	warning	Dynamic Range Window violation
03-01-2024 05:04:30	warning	RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:04:22	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:04:22	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:04:16	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:04:15	warning	MDD message timeout;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 05:04:13	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 00:34:18	notice	CM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-Q
03-01-2024 00:34:18	notice	CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 00:34:18	notice	CM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;
03-01-2024 00:34:18	notice	CM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
03-01-2024 00:34:18	notice	CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;

byson

Joining in

2 years ago

so still getting the disconnects here are the router stats

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	331000000	4.9	42	QAM 256	25
2	275000000	3.5	41	QAM 256	18
3	283000000	4	42	QAM 256	19
4	291000000	4.2	42	QAM 256	20
5	299000000	4.4	42	QAM 256	21
6	307000000	4.7	42	QAM 256	22
7	315000000	4.8	42	QAM 256	23
8	323000000	4.8	42	QAM 256	24
9	339000000	5	42	QAM 256	26
10	347000000	4.9	42	QAM 256	27
11	355000000	4.7	42	QAM 256	28
12	363000000	4.6	42	QAM 256	29
13	371000000	4.7	42	QAM 256	30
14	379000000	4.5	42	QAM 256	31
15	387000000	4	42	QAM 256	32
16	395000000	3.6	42	QAM 256	33
17	403000000	3.4	42	QAM 256	34
18	411000000	3.3	42	QAM 256	35
19	419000000	3.2	42	QAM 256	36
20	427000000	3.1	42	QAM 256	37
21	435000000	3.1	41	QAM 256	38
22	443000000	3.1	41	QAM 256	39
23	451000000	3.3	42	QAM 256	40
24	459000000	3.2	42	QAM 256	41
25	467000000	3.1	42	QAM 256	42
26	475000000	3	41	QAM 256	43
27	483000000	2.9	41	QAM 256	44
28	491000000	2.8	41	QAM 256	45
29	499000000	2.6	41	QAM 256	46
30	507000000	2.4	42	QAM 256	47
31	515000000	2.5	42	QAM 256	48

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	42	92439	10528
2	Locked	41	130	1302
3	Locked	42	1526	7415
4	Locked	42	324	1047
5	Locked	42	1650	7480
6	Locked	42	1589	7925
7	Locked	42	1954	7098
8	Locked	42	2923	5041
9	Locked	42	3714	3602
10	Locked	42	3051	3002
11	Locked	42	2806	2519
12	Locked	42	2616	2015
13	Locked	42	1993	1424
14	Locked	42	1780	1054
15	Locked	42	2201	831
16	Locked	42	1837	522
17	Locked	42	1640	423
18	Locked	42	1259	288
19	Locked	42	875	295
20	Locked	42	600	281
21	Locked	41	446	320
22	Locked	41	355	268
23	Locked	42	282	228
24	Locked	42	327	261
25	Locked	42	294	283
26	Locked	41	339	302
27	Locked	41	278	307
28	Locked	41	272	242
29	Locked	41	240	234
30	Locked	42	6548	342
31	Locked	42	146	262

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

1840

QAM 4096

1108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)

159

Locked

1.5

3480515905

12748

byson
Joining in
2 years ago
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
0 49600000 45.3 5120 QAM 64 1
1 43100000 44.8 5120 QAM 64 2
2 36600000 44 5120 QAM 64 3
3 30100000 43.5 5120 QAM 64 4
4 23600000 42.8 5120 QAM 64 5
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
0 ATDMA 0 2 67 0
1 ATDMA 0 2 60 0
2 ATDMA 0 2 71 1
3 ATDMA 0 2 63 0
4 ATDMA 0 2 50 0
3.1 Upstream channels
Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
6 10 39.2 2K QAM 256
3.1 Upstream channels
Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
6 OFDMA 200 74000000 31 0

byson

Joining in

2 years ago

Network Log

Time Priority Description

10-01-2024 08:26:47	notice	CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:26:47	notice	CM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;
10-01-2024 08:26:47	notice	CM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-Q
10-01-2024 08:26:47	notice	CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:26:47	notice	CM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:25:47	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:25:47	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:25:39	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:25:38	warning	MDD message timeout;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:25:35	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:24:38	notice	CM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;
10-01-2024 08:24:38	notice	CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:24:38	notice	CM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-Q
10-01-2024 08:24:38	notice	CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:24:38	notice	CM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:23:38	warning	RCS Partial Service;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:23:38	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:23:38	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:23:37	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:23:36	warning	MDD message timeout;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:23:30	warning	MDD message timeout;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:23:30	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
10-01-2024 08:23:26	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
09-01-2024 05:31:07	notice	CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
09-01-2024 05:31:07	notice	CM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;
09-01-2024 05:31:07	notice	CM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-Q
09-01-2024 05:31:07	notice	CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
09-01-2024 05:31:07	notice	CM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
09-01-2024 05:30:12	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
09-01-2024 05:30:11	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
09-01-2024 05:30:09	warning	MDD message timeout;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
09-01-2024 05:30:04	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;

legacy1
Alessandro Volta
2 years ago
do you have HomePlug - Network Via Mains?
is the problem by wifi?
- byson
  Joining in
  2 years ago
  no homeplug just the same thing virgin media installed and the problem is both ethernet and wifi go down
  - John_GS
    Forum Team
    2 years ago
    Hi byson
    
    Thanks for coming back to the thread. We're sorry to hear of this still ongoing. Further checks have been done and no issues are showing on any of the systems for diagnostics.
    
    Can you start and upload a BQM for us - https://www.thinkbroadband.com/faq/broadband-quality-monitor and add it to the thread as we do want to still help.
    
    Hi legacy1 Thanks for your comment. Yes it was indeed needed as process of elimination. We cannot leave a customer power levels out of spec. Thanks though as always for your comment 🙂

byson

Joining in

2 years ago

Incase you missed it

https://www.thinkbroadband.com/broadband/monitoring/quality/share/ac785eb7c94c1329b3c7e86ee29ad5f8e39d6b0f

Reece_MH

Forum Team (Retired)

2 years ago

Hi byson 👋

Thanks for popping back to us with this, apologies that your original BQM was missed.

The BQM itself doesn't identify any issues with the line and is relatively clear/within specification. I've run further checks on our side (which you can find on your BQM with the sudden spike just after 10AM), and cannot identify any issues with your service.

However, I can see that the Hub has been online for more than 14 days. Can you please perform a full reboot by switching it off at the back for 30 seconds, before switching it on again?

This will perform a full network refresh, and force the Hub to re-optimise and configure itself. This will also allow us to get a clearer view of the issues you're facing, and more up-to-date diagnostics.

Cheers,

byson
Joining in
2 years ago
have reset it and will see it is going forward

byson

Joining in

2 years ago

so yeah still getting the t3 timeouts

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	331000000	5.3	42	QAM 256	25
2	139000000	3.4	39	QAM 256	1
3	147000000	3.3	39	QAM 256	2
4	155000000	3.2	40	QAM 256	3
5	163000000	3.2	40	QAM 256	4
6	171000000	3.2	40	QAM 256	5
7	179000000	3.2	40	QAM 256	6
8	187000000	3.3	40	QAM 256	7
9	195000000	3.6	41	QAM 256	8
10	203000000	3.5	41	QAM 256	9
11	211000000	3.5	41	QAM 256	10
12	219000000	3.3	41	QAM 256	11
13	227000000	3.1	41	QAM 256	12
14	235000000	2.7	41	QAM 256	13
15	243000000	2.2	41	QAM 256	14
16	251000000	2.2	41	QAM 256	15
17	259000000	2.6	41	QAM 256	16
18	267000000	3.3	41	QAM 256	17
19	275000000	4.4	41	QAM 256	18
20	283000000	4.8	41	QAM 256	19
21	291000000	4.9	41	QAM 256	20
22	299000000	5.1	41	QAM 256	21
23	307000000	5.3	42	QAM 256	22
24	315000000	5.4	42	QAM 256	23
25	323000000	5.3	42	QAM 256	24
26	339000000	5.5	41	QAM 256	26
27	347000000	5.5	42	QAM 256	27
28	355000000	5.3	42	QAM 256	28
29	363000000	5.2	42	QAM 256	29
30	371000000	5.2	42	QAM 256	30
31	379000000	5.1	42	QAM 256	31

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	42	6459	1237
2	Locked	39	0	0
3	Locked	39	0	0
4	Locked	40	0	0
5	Locked	40	0	0
6	Locked	40	0	0
7	Locked	40	0	0
8	Locked	40	0	0
9	Locked	41	0	0
10	Locked	41	0	0
11	Locked	41	0	0
12	Locked	41	0	0
13	Locked	41	0	0
14	Locked	41	0	0
15	Locked	41	0	0
16	Locked	41	0	0
17	Locked	41	0	0
18	Locked	41	0	0
19	Locked	41	0	0
20	Locked	41	0	0
21	Locked	41	0	0
22	Locked	41	0	0
23	Locked	42	0	0
24	Locked	42	0	0
25	Locked	42	0	0
26	Locked	41	0	0
27	Locked	42	0	0
28	Locked	42	0	0
29	Locked	42	0	0
30	Locked	42	0	0
31	Locked	42	0	0

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

1840

QAM 4096

1108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)

159

Locked

1.9

861012192

byson
Joining in
2 years ago
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
0 49600000 45.8 5120 QAM 64 1
1 43100000 44.8 5120 QAM 64 2
2 36600000 44.3 5120 QAM 64 3
3 30100000 43.8 5120 QAM 64 4
4 23600000 43 5120 QAM 64 5
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
0 ATDMA 0 0 3 0
1 ATDMA 0 0 4 0
2 ATDMA 0 0 3 0
3 ATDMA 0 0 3 0
4 ATDMA 0 0 0 0
3.1 Upstream channels
Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
6 10 39.7 2K QAM 256
3.1 Upstream channels
Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
6 OFDMA 200 74000000 2 0

byson
Joining in
2 years ago
ofcourse i typed that two hours ago and just got a t3 timeout so yes they are still happening and yes i would like more help

byson

Joining in

2 years ago

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	331000000	4.7	42	QAM 256	25
2	139000000	2.9	40	QAM 256	1
3	147000000	2.8	40	QAM 256	2
4	155000000	2.7	40	QAM 256	3
5	163000000	2.7	41	QAM 256	4
6	171000000	2.7	41	QAM 256	5
7	179000000	2.8	40	QAM 256	6
8	187000000	2.8	40	QAM 256	7
9	195000000	3.1	41	QAM 256	8
10	203000000	3	41	QAM 256	9
11	211000000	3	41	QAM 256	10
12	219000000	2.8	41	QAM 256	11
13	227000000	2.5	41	QAM 256	12
14	235000000	2.2	41	QAM 256	13
15	243000000	1.7	41	QAM 256	14
16	251000000	1.8	41	QAM 256	15
17	259000000	2	41	QAM 256	16
18	267000000	2.8	41	QAM 256	17
19	275000000	3.9	42	QAM 256	18
20	283000000	4.2	42	QAM 256	19
21	291000000	4.3	42	QAM 256	20
22	299000000	4.4	42	QAM 256	21
23	307000000	4.6	42	QAM 256	22
24	315000000	4.7	42	QAM 256	23
25	323000000	4.6	42	QAM 256	24
26	339000000	4.8	42	QAM 256	26
27	347000000	4.7	42	QAM 256	27
28	355000000	4.6	42	QAM 256	28
29	363000000	4.5	42	QAM 256	29
30	371000000	4.5	42	QAM 256	30
31	379000000	4.3	42	QAM 256	31

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	42	10463	1281
2	Locked	40	64	964
3	Locked	40	73	1004
4	Locked	40	56	975
5	Locked	41	66	17
6	Locked	41	69	991
7	Locked	40	65	19
8	Locked	40	61	978
9	Locked	41	52	997
10	Locked	41	69	1058
11	Locked	41	59	1010
12	Locked	41	52	990
13	Locked	41	55	1034
14	Locked	41	47	970
15	Locked	41	62	997
16	Locked	41	55	962
17	Locked	41	80	797
18	Locked	41	53	989
19	Locked	42	821	5063
20	Locked	42	4813	23532
21	Locked	42	945	1358
22	Locked	42	808	39
23	Locked	42	46	13
24	Locked	42	86	15
25	Locked	42	56	12
26	Locked	42	40	22
27	Locked	42	50	13
28	Locked	42	57	22
29	Locked	42	50	11
30	Locked	42	812	74
31	Locked	42	9903	8240

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

1840

QAM 4096

1108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)

159

Locked

0.5

1215548895

byson
Joining in
2 years ago
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
0 49600000 45.8 5120 QAM 64 1
1 43100000 45.3 5120 QAM 64 2
2 36600000 44.8 5120 QAM 64 3
3 30100000 43.8 5120 QAM 64 4
4 23600000 43.3 5120 QAM 64 5
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
0 ATDMA 0 0 7 0
1 ATDMA 0 0 8 0
2 ATDMA 0 0 8 0
3 ATDMA 0 0 9 0
4 ATDMA 0 0 7 0
3.1 Upstream channels
Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
6 10 40.0 2K QAM 256
3.1 Upstream channels
Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
6 OFDMA 200 74000000 7 0

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0	49600000	45.3	5120	QAM 64	1
1	43100000	44.8	5120	QAM 64	2
2	36600000	44	5120	QAM 64	3
3	30100000	43.5	5120	QAM 64	4
4	23600000	42.8	5120	QAM 64	5

0	49600000	45.8	5120	QAM 64	1
1	43100000	44.8	5120	QAM 64	2
2	36600000	44.3	5120	QAM 64	3
3	30100000	43.8	5120	QAM 64	4
4	23600000	43	5120	QAM 64	5