Forum Discussion

jnrz's avatar
jnrz
Joining in
28 days ago

Power level and errors

So, my Internet in my eyes been fine, I haven't noticed any dips or stuff, only when using remote play had a bit of lag. 

But anyway, after looking at something I had no idea what was, I finally come to understand my power levels are bit high, also the post errors showing. 

It's a hub 5, connected to my own WiFi modem.

Is there concern if it still seems to work or will there be problems. 

 

 

 

6 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Your DS power is a little high and the PostRS errors should be zero or close to.  DS range is -6 to +10 US power 34 to 51 with QAM of 64.  PostRS errors are usually indicative of noise ingress somewhere and would be something for VM to fix.  These PostRS errors are non correctable by the Hub, so the data has to be retransmitted. 

    • jnrz's avatar
      jnrz
      Joining in

      Yea few days back I check and post errors where lower, I tried to see if cable lose so tighted it, and sure that's gave me more errors or maybe not, I get a qam 256 what's different bewteem 64.

      I belive my 3.1 is high power too. 

      But I just haven't noticed no lags or anything when streaming etc, think only when remote streaming Ps5. 

       

      In past month, I got messages telling me virgin working on stuff in my area, but never experienced no lose of service.

      There installed the Internet in 2019

       

       

       

    • Sabrina_B's avatar
      Sabrina_B
      Forum Team (Retired)

      Hi jnrz 👋.

      Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with your service. Can we ask since your post on installing a monitor, has this resolved the issue or are you in need of additional assistance?

      Please let us know. 

      • jnrz's avatar
        jnrz
        Joining in

        Power levels are still high and getting errors on network log, tho my Internet seems ok