Hi hub 4 just stopped working on Xmas eve. No lights showing at all. On the ac adapter brick (arris switch mode power supply) the light blinks green when the hub power switch is on, and change to solid green when hub power switch is off. Anyone had the same issue. Don't know if it's issue with the power adapter or with the hub4 itself.
Thanks
You need to call customer services and get either a replacement or a technician’s visit.
I find myself going round and round in circles in Virgin media O2. I saw something about starting a discussion but can't find it. There are no lights on my hub 3 and there doesn't seem to be any power from the adapter Liteon pe 1300 9ar5. After changing the fuse several times. They're sending me a replacement hub by Yodel. I can't understand why the adapter or hub could fail and if it is just a fuse inside either that needs replacing? It had that percent red light for a day before. I couldn't remember if that light was there before just meaning it was on or not.
Forum TeamHey Toro1, thank you for reaching out and we are sorry to hear about your red light issue, also a warm welcome to the community.
However we are happy to hear you are getting a replacement hub sent out.
Can you keep us updated on how you get on with that?
Permanent red light.
Forum TeamHey Kml2, thank you for reaching out and I am so sorry to hear you've had some issues with your hub.
Let me send you a DM and we can look at getting this fixed.
You need to call customer services and get either a replacement or a technician’s visit.
