Forum Discussion

PaulSG's avatar
PaulSG
Tuning in
10 months ago

Post RS Errors

Well currently, just upgraded to the 1GB Volt Broadband and have been noticing some speed drops even when connecting over ethernet. Not as many as i've had in the past which managed to get sorted but enough that some channels are climbing very high with a big amount of errors.

Does this look healthy at all?

 

 

    • Cardiffman282's avatar
      Cardiffman282
      Trouble shooter

      Downstream channels 5, 6, and 33 are struggling with apparent noise and uncorrectable errors. Check all of your cables and connections first of all. If still a problem call it in as a fault on 0345 454 1111/150.

      Also check for local faults on 0800 561 0061. 

      • PaulSG's avatar
        PaulSG
        Tuning in

        I'll try ringing up and calling it in as a fault, did check the area for local faults but nothing is showing up.