Hi there,
Have a single pod which when it was first installed, produced very good results in the difficult (slow) areas of our house. Now after being moved a couple of times to get the best location its completely failed , just sitting blinking its white light at me but not connecting to our Hub 3 it seems or so VM 's test says.
Can I please get a replacement as we are restricted from using the internet in most rooms.
Regards
Jon
Hello there John_GS,
Many thanks for your response and the information contained therein.
The pod is still blinking a white light as it has for the past week. I have rebooted and moved it around several times but no change. The line speed test results using samknows/realspeed are way below the VM 30 mbs in all rooms except the one in which the hub 3 is situated. For the first few days it worked extremely well but It has clearly had a bad dose of indigestion in the firmware?
Could you please arrange for its replacement.
Best Regards
Jon McCarthy
Could you please
I'm going to pop you a PM 📩 to assist further.
Thanks
Thanks so much for the update via - so glad the issue has been resolved 😊
Have a lovely day!
