Pod burned out
My White Pod which has been working fine stopped working and massively overheated. I cannot find a route on the website to order a replacement - is the a Virgin staff member who can point me the right direction?
Forum Discussion
2 Replies
Call it in as a fault - free on 150 (VM line) or 0345 454 1111 others (national rate) and they should just replace it for you
Do please report this very serious incident to Trading Standards:
https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/
