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tcrofts's avatar
tcrofts
Tuning in
12 months ago

Permanent red/orange light on Hub 3

My Virgin Media Hub 3 has been showing a permanent redish light for a few weeks now. I have turned the device off for 15 min and on again, and this has not resolved the issue. I have also done a factory reset via the app and this has not fixed it either. Please could someone from Virgin Media advise. 

Thanks!

4 Replies

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    • tcrofts's avatar
      tcrofts
      Tuning in
      12 months ago

      Hopefully the picture has attached. It's certainly not true red.

      • jbrennand's avatar
        jbrennand
        Very Insightful Person
        12 months ago

        A yellow/orange light on a Hub3 is just a sign of an "ageing" LED and has no reported functional significance.

        If it turns true red the hub needs replacing as it is either overheating or the mechanism for detecting that is not working correctly.