Forum Discussion

Littlebear's avatar
Littlebear
Joining in
4 months ago

Permanent red bar on hub and still no WiFi

I’ve had a permanent red bar on my hub and no WiFi for a few days. I have been through all the forums on here with the same issues and applied all suggestions but still the red light and no WiFi. What next please? 

  • Kath_P's avatar
    Kath_P
    Forum Team
    4 months ago

    Hi Littlebear, 

    Thanks for coming back here. 

    I can see my colleague has already replied to your thread here: Red light on Virgin Media Hub

    Please make sure you are only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.

    Have a look at the reply on the other thread and stick with that one so we keep all the information in one place. 

    Thanks,