Forum Discussion

Anonymous's avatar
Anonymous
11 months ago

packet loss and high ping

 

im getting packet loss, high ping and have low power readings on the wifi box. and yes this is with cat 8 ethernet

    • jbrennand's avatar
      jbrennand
      Very Insightful Person

      Lets see the full data set... can you do this..

      _______________________

      In your browser’s URL box type in http://192.168.0.1 (or http://192.168.100.1 - if in modem mode) (DONT click these links) - and hit return. No need to log in - just click on the “Router Status” icon/text at bottom-middle (Hub3/4/5) or top/right (SH’s) - of the Login page.


      Then… Navigate to these “data pages” and just copy/paste the normal “Formatted Text” (not images) 3 FULL sets of data onto here – 2 tables from the Downstream, 2 from the Upstream, & the Network Logs pages. Don't worry too much about the formatting it can be easily read & DON’T include personal data or MAC addresses - blank them out - if you copy/paste the data, the board software will do this for you (you may need to click the "submit" button again). If character limits are “exceeded” - just do two posts

      • Anonymous's avatar
        Anonymous

         

        3.0 Downstream channels

        Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

        263390000003.340.9QAM25626
        2147000000440.9QAM2562
        31550000003.840.4QAM2563
        41630000003.840.9QAM2564
        51710000003.740.9QAM2565
        61790000003.840.4QAM2566
        71870000003.940.9QAM2567
        81950000003.840.4QAM2568
        92030000003.840.9QAM2569
        102110000003.940.9QAM25610
        11219000000440.4QAM25611
        122270000003.940.4QAM25612
        132350000003.740.4QAM25613
        142430000003.940.4QAM25614
        152510000003.940.4QAM25615
        162590000003.940.9QAM25616
        172670000003.740.4QAM25617
        182750000003.440.4QAM25618
        192830000003.440.4QAM25619
        202910000003.240.4QAM25620
        212990000003.640.9QAM25621
        223070000003.840.4QAM25622
        233150000003.740.4QAM25623
        243230000003.440.4QAM25624
        253310000002.939QAM25625
        273470000003.440.4QAM25627
        283550000003.240.9QAM25628
        293630000003.240.4QAM25629
        303710000003.240.4QAM25630
        313790000003.440.4QAM25631
        323870000003.340.4QAM25632
  • Client62's avatar
    Client62
    Alessandro Volta

    The red bar might represent a BQM glitch, a service outage or just a piece kit that was disconnected / powered off.

    Look hard at the BQM Graphs - Can you tell where the events occurred ?   Two letter answer on a post card !

    • Anonymous's avatar
      Anonymous

      if you look closer every graph has packet loss along the top