Chez92
2 years agoUp to speed
Outage on 07/01, higher packet loss since and now another outage
Had an outage of about an hour on Sunday 07/01, once this was resolved there was much more packet loss than before the outage as well as ping spikes which are causing constant little niggling issues like buffering and having difficulties in Teams calls.
07/01:
08/01:
09/01:
I'd like this to be investigated and resolved asap please. I had an issue with packet loss recently and an engineer came out, he told me he had no idea why he'd been sent out because he couldn't do anything on a network level which is where the packet loss is occurring. He swapped me over to a new hub just to try it but I'm not interested in sticking plaster resolutions, I want the problem fixed at source.
Cheers