Forum Discussion

Thyper's avatar
Thyper
Dialled in
9 months ago

Outage in DA8

Broadband/phone line has been down since 12:30 am Thursday morning. Grateful if mods could investigate as well as give an indication of service restoration please.

Thyper

  • TV service is also down. Rebooted TiVo STB and SuperHub 4.  SH4 has a constant flashing red ring. STB unable to communicate with VM network.

    • Cardiffman282's avatar
      Cardiffman282
      Trouble shooter

      Check for local faults on 0800 561 0061. This may give timescales too.