Forum Discussion

chindo77's avatar
chindo77
Tuning in
7 months ago
Solved

Ordering wifi pods worst process ever

I've been following the process for this via connect app, run tests and need a boost. The app doesn't let you order them despite what the main website says.

I'm at a total loss on this broken process. Can someone help me order some WiFi pods please!

  • If the Connect app is not working correctly re ordering Pods, just wait here a couple of days.  A VM Mod should pick this up and discuss directly with you.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    If the Connect app is not working correctly re ordering Pods, just wait here a couple of days.  A VM Mod should pick this up and discuss directly with you.

  • Hey chindo77, thank you for reaching out and I am so sorry to hear about this.

    Let me send you a DM, however pods are only free if you are a 1GB or volt customer otherwise they are £8 per month.

    • chindo77's avatar
      chindo77
      Tuning in

      I've managed to order after waiting  while on webchat

      • Steven_L's avatar
        Steven_L
        Forum Team

        Thanks for coming back to us chindo77 and we're glad that you have been able to get your pod ordered 👍

        Kind Regards,

        Steven_L