Forum Discussion

tonyp82's avatar
tonyp82
Tuning in
12 months ago

Order WIFI Pod

How on earth do you actually order a WiFi pod? 

No option on the VM Connect app, round in circles for an hour on chat only to be told to phone in as we have a Hub 5x, can’t get through to anyone on the phone. 

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    AFAIUI - Pods do work on the Hub5x - you should be able to get one.

  • Hi tonyp82 thanks for posting and welcome to our community.

    Sorry to hear you've been having WiFi issues that have meant that you require pods and that you've not been able to order them. Also sorry for any inconvenience this may be causing you. I would like to help you resolve this.  I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R