KatChang
2 years agoJoining in
No Wifi since 23rd Apr, keeps pushing back fix date!
No wifi since Tuesday 23rd Aprl, I work from home so this is hell to deal with.
contacted virgin and was told a fix date 25th April, and then each day the fix date got push further down the week. Now the fix date is 29th April?! It’s very obvious Virgin can’t / won’t fix the issue but surprisingly quick to charge me a service that doesn’t exist each month.
Will seek legal advice on termination of my 18 months contract. Virgin still taking monthly fees from me without providing service promised, I would rather donate the money to charity.